Housekeeping Houseperson

Omni Hotels & Resorts•Bedford, PA

About The Position

This position ensures that assigned public spaces and guest room floors are fully stocked and clean while maintaining Omni standards and exceeding guest expectations. The Housekeeping Houseperson supports room attendants and guests by handling linen, cleaning corridors and floors, distributing supplies and guest-requested items, and assisting with housekeeping operations. The role also includes responding to safety situations, reporting maintenance or property issues, and maintaining a professional appearance and cooperative working relationships.

Responsibilities

  • Ensure assigned linen room closets are stocked at par.
  • Empty room attendants’ carts of linens and trash as needed.
  • Assist with stripping rooms, checking them out, removing linens, and removing trash.
  • Take in-room dining dishes, tables, and trays from guestrooms and corridors to the service elevator landing.
  • Keep guest-room-floor corridors clean and vacuumed.
  • Sweep, scrub, and mop hard-surface floors in the assigned section.
  • Assist with deep cleaning and shampooing carpet and/or furniture.
  • Maintain corridor cleanliness.
  • Move furniture upon request.
  • Complete a quarterly mattress-flipping project.
  • Complete guest requests.
  • Pick up guests’ shoes for shining and deliver them back.
  • Assist in distributing items to guest rooms.
  • Assist with housekeeping inventories.
  • Wash glassware and coffee cups and return them to linen closets.
  • Assist room attendants with guestroom supplies.
  • Ensure all linen is placed in the linen chute in a timely manner.
  • Take soiled bedspreads, blankets, pillows, and other large bedding items to the Laundry to be washed.
  • Turn in found items to the Housekeeping Office before the end of the shift.
  • Deposit trash and recycling in the designated dumpsters.
  • Clean biohazard spills in guestrooms and public areas using proper safety gear.
  • Report missing or damaged items in guestrooms or public areas to a supervisor.
  • Report engineering issues to the Office Coordinator or supervisor.
  • Build mutual trust, respect, and cooperation among coworkers, and treat coworkers fairly and equitably.
  • Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards.
  • Respond swiftly and effectively in emergencies or safety situations and help ensure a safe working and guest environment.
  • Attend all required department training and meetings.
  • Perform other duties required by management.
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