Houseperson

Hornblower Group Inc.•San Francisco, CA
•Onsite

About The Position

The Houseperson maintains cleanliness and organization aboard various vessels in San Francisco and Berkeley. The role supports housekeeping and maintenance teams by keeping public spaces, corridors, and back-of-house areas clean, tidy, and well-stocked, contributing to a positive guest experience and smooth facility operations. The Houseperson follows cleanliness and safety standards, handles cleaning supplies and equipment responsibly, and coordinates with colleagues to address operational needs.

Requirements

  • Strong attention to detail and commitment to cleanliness and organization.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Excellent communication and customer service skills.
  • Physical stamina and ability to stand for extended periods.
  • Ability to lift 50+ lbs consistently.
  • Flexibility to work weekends, holidays, and varying shifts as needed.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Previous experience in housekeeping or a similar role preferred but not required.

Responsibilities

  • Sweep, mop, and vacuum floors in public areas, corridors, and back-of-house spaces.
  • Dust and polish furniture, fixtures, and surfaces.
  • Empty trash receptacles and dispose of waste properly.
  • Clean and sanitize restrooms and replenish supplies as needed.
  • Monitor and maintain cleanliness standards in assigned areas.
  • Restock housekeeping carts with linens, toiletries, and cleaning supplies.
  • Maintain adequate supply levels in storage areas and report shortages or damaged items to a supervisor.
  • Coordinate with housekeeping and maintenance staff to prioritize tasks and address maintenance issues.
  • Communicate with supervisors and team members to support smooth operations.
  • Report maintenance issues and safety hazards to the appropriate department.
  • Follow safety protocols, cleanliness guidelines, and applicable regulatory standards.
  • Handle cleaning chemicals and equipment safely and responsibly.
  • Follow safety best practices to help prevent accidents, injuries, or property damage.
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