Houseperson

OTH Hotels•Gettysburg, PA

10d•Onsite

About The Position

The Houseperson maintains the cleanliness, organization, and appearance of hotel public areas while supporting the housekeeping team and helping deliver an efficient operation and high-quality guest experience. Duties include delivering supplies, removing linens and trash, and performing general support tasks throughout the property. This is a physically active, property-based role involving frequent movement through indoor public spaces, guest floors, and back-of-house areas. The work takes place in high-traffic spaces with varying operational demands. Scheduling flexibility is required, including weekends and holidays based on business needs. Success requires attention to detail, teamwork, and a commitment to cleanliness and service standards in a fast-paced hospitality environment.

Requirements

High school diploma or equivalent preferred, but not always required.
Previous housekeeping or hospitality experience preferred but not required.
Strong attention to detail and cleanliness standards.
Ability to perform physical tasks in a fast-paced environment.
Good teamwork and communication skills.
Basic time-management and organizational abilities.
Ability to follow instructions and uphold brand standards.
Positive, guest-focused attitude.
Frequent walking and standing throughout the entire shift.
Frequent bending, lifting, pushing, and carrying of up to 25–50 lbs.
Ability to work in a physically demanding, fast-paced environment.
Regular movement throughout indoor hotel spaces.

Nice To Haves

High school diploma or equivalent.
Previous housekeeping or hospitality experience.

Responsibilities

Clean and maintain lobbies, hallways, elevators, restrooms, and meeting spaces.
Dust, vacuum, and mop floors, and polish surfaces.
Empty trash bins and replace liners as needed.
Deliver linens, towels, and supplies to room attendants.
Remove dirty linens and trash from guest rooms and service areas.
Assist with moving beds, furniture, and equipment when needed.
Support housekeeping operations to promote efficiency and readiness.
Assist in preparing rooms for guest arrivals, including restocking supplies.
Respond promptly to housekeeping requests from supervisors or staff.
Perform assigned deep-cleaning tasks and support room readiness and cleanliness standards.
Respond politely and professionally to guest requests, such as requests for towels or directions.
Maintain a helpful, service-oriented attitude and support positive guest experiences.
Report maintenance issues, including leaks, damage, and safety hazards.
Ensure cleaning equipment and tools are in proper working condition.
Communicate issues promptly to appropriate departments.