Houseperson Jobs

About The Position

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Valid driver’s license for the applicable state, where required by the property.
• Ability to stand for the entire shift.
• Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and/or 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Flexible availability; long hours are sometimes required.

Nice To Haves

• Hotel or related-field experience is preferred.

Responsibilities

• Maintain cleanliness of guest corridors, elevators, and assigned areas.
• Deliver items to guest rooms, including luggage, irons, and coffee.
• Walk assigned floors at the beginning and end of shifts; remove newspapers, trays, empty ash urns, trash, and linens, and identify areas needing immediate cleaning.
• Complete assigned daily checklist projects, including cleaning elevator lobbies, ash urns, glass tables, furniture, ice machines and vending machines, elevator doors and frames, service landings and linen closets, and stairwells; polish floors and complete other management-assigned projects.
• Use proper two-way radio etiquette when communicating with employees.
• Practice safe work habits to protect guests, coworkers, and self.
• Handle lost-and-found items according to hotel standards.
• Turn in all keys and assignment sheets to the Housekeeping Office at the end of the shift.
• Report maintenance issues to the Housekeeping Supervisor or Manager.
• Be familiar with guestroom cleaning procedures and assist with cleaning when needed.
• Pick up Room Attendants’ dirty linen or trash as needed.
• Collect trash from service landings before leaving the section and dispose of it in outside dumpsters according to hotel procedures.
• Vacuum guest corridors.
• Assist Housekeeping as needed, including handling bedboards and roll-aways and flipping beds.
• Maintain regular attendance according to scheduling and hotel needs.
• Wear the proper uniform and nametag and maintain high standards of personal appearance and grooming.
• Treat guests, managers, and fellow employees in an attentive, friendly, helpful, courteous, and service-oriented manner; comply with company standards and regulations.