About The Position
The Housekeeping Houseperson supports room attendants and maintains the cleanliness, organization, and supply levels of assigned hotel areas. The role responds to guest requests and complaints, reports repairs or unsafe conditions, and coordinates with colleagues and other departments to provide quality service. The position may involve driving, deep-cleaning projects, recycling tasks, and other duties as assigned. The employer describes EVEN Hotels as a wellness-focused hospitality brand centered on helping guests stay well and happy while away from home.
Requirements
- Basic reading, writing, and math skills.
- Ability to carry or lift items weighing up to 75 pounds and push or pull items weighing up to 300 pounds.
- Ability to frequently stand and move about the facility.
- Ability to frequently handle objects and equipment to maintain the facility.
- Ability to frequently bend, stoop, and kneel.
- May be required to drive in the performance of duties.
- Communication skills for interacting with guests and employees.
- Reading and writing abilities for reading assignments and completing checklists.
- May be required to work nights, weekends, and/or holidays.
Nice To Haves
- Some housekeeping experience.
- Ability to speak English.
Responsibilities
- Assist room attendants with heavy items such as mattresses and linens.
- Deliver linens and other supplies to room attendants.
- Remove dirty linen from assigned room attendants’ carts and closets and transport it to the laundry.
- Maintain cleanliness and organization of floor closets and vending areas, including removing trash, wiping shelves and counters, sweeping and waxing floors, and storing items appropriately.
- Respond promptly and efficiently to guest requests, including delivery of housekeeping supplies such as linens and cots.
- Clean designated public restrooms, fixtures, vending areas, storage areas, and other public areas on assigned floors.
- Report needed repairs and unsafe conditions to a supervisor.
- Respond to guest complaints and ensure corrective action is taken to achieve guest satisfaction.
- Monitor and control supplies and amenities and minimize waste in housekeeping areas.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- May collect newspapers and other items for recycling.
- May assist with deep-cleaning projects.
- May perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
