Banquet Houseperson

Holiday Inn Across from Universal • Orlando, FL

9d • $17 - $17 • Onsite

About The Position

The Banquet Houseperson prepares and maintains event spaces so meetings, weddings, and other celebrations run on time and according to specifications. The role involves interpreting banquet event orders (BEOs) and floor diagrams; staging, moving, and maintaining event furniture and equipment; supporting rapid room turnovers; and keeping storage and back-of-house areas organized and safe.

The position also supports room cleanliness, linen and dish returns, basic audio-visual setup, and coordination with banquet, culinary, AV, and engineering teams. The Houseperson responds to last-minute changes and guest or meeting planner requests while following safety, sanitation, fire egress, key control, and incident reporting procedures.

Requirements

• Able to read BEOs and diagrams and follow written and verbal instructions.
• Strong attention to detail and ability to maintain pace.
• Customer-service mindset and clear, courteous communication in person and over the radio.
• Comfortable using carts, dollies, and basic hand tools.
• Flexible availability, including late nights, weekends, and holidays.
• Dependable attendance.
• Able to stand and walk for extended periods and frequently bend, reach, kneel, and use stairs.
• Able to lift, carry, push, or pull 50–75 pounds, with or without assistance.
• Able to work in fast-paced environments and around cleaning and sanitizing chemicals; PPE is provided.

Nice To Haves

• Prior banquet houseperson, event setup, or facilities experience; reliable, hard-working candidates without this experience will be trained.
• Basic AV familiarity.
• Food Handler and/or OSHA 10 certification, or willingness to obtain.

Responsibilities

• Interpret BEOs and floor diagrams; set and reset tables, chairs, risers, dance floors, podiums, coat racks, pipe and drape, and décor to specifications.
• Execute quick room flips and turnovers; verify room appearance, alignment, and egress before handoff.
• Pull, deliver, and return banquet equipment using carts and dollies; track counts of tables, chairs, linens, skirting, staging, and signage.
• Maintain organized storage rooms, report shortages or damage, and assist with monthly inventories.
• Keep event spaces and service hallways clean, including trash removal, sweeping, mopping, and spot-cleaning carpets and glass.
• Stage and return linen and support dish and pan returns with Stewarding as needed.
• Place and strike basic AV equipment, including screens, projectors, extension cords, and power drops; coordinate advanced setups with the AV team.
• Check lighting presets, thermostats, and room signage, and report issues promptly.
• Follow safe lifting and ladder practices, OSHA and sanitation guidelines, fire-code egress requirements, key control, and incident reporting procedures.
• Use radios professionally and respond to last-minute changes and guest or meeting planner requests.
• Partner with Banquet Captains, Culinary, and Engineering.

Benefits

• Competitive compensation package.
• Performance bonuses based on company and individual performance.
• Full medical, dental, and vision coverage.
• 401(k) plan with company match.
• Paid time off, including vacation, sick leave, and paid holidays.
• Professional development, career advancement, mentorship, and ongoing learning opportunities.
• Employee discounts on hotel stays and services across PHM properties.
• Health and wellness initiatives.
• Flexible scheduling and work arrangements.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed