Banquet Houseperson | Hilton Aventura Miami

Shaner Hotels•Aventura, FL

About The Position

Join the hospitality team at Hilton Aventura Miami as a Banquet Houseperson, supporting the setup, maintenance, and breakdown of banquet events. The role helps ensure function rooms and event spaces are clean, welcoming, and aligned with group specifications, hotel standards, and guest expectations. It also involves supporting event service, following safe food and beverage handling practices, and responding professionally to guest needs.

Requirements

  • Ability to work a flexible schedule, including weekends, holidays, and varied shifts, as required by business operations.
  • Ability to handle cleaning chemicals safely and follow proper sanitation procedures.
  • Strong communication and interpersonal skills with a team-first attitude.

Nice To Haves

  • Prior experience in a similar role within the hospitality or events industry.
  • Familiarity with banquet room setups, such as theater, classroom, and U-shape, and standard equipment.
  • Knowledge of local attractions and events.

Responsibilities

  • Set up and break down function rooms and event spaces according to group specifications and hotel standards.
  • Refresh banquet rooms during events according to the schedule and service expectations.
  • Keep banquet equipment and service areas clean, organized, and functioning properly.
  • Follow safe food and beverage handling practices and hotel, brand, and company policies.
  • Collaborate with team members to provide seamless event service and support.
  • Respond promptly and professionally to guest needs and provide outstanding customer service.
  • Stay knowledgeable about hotel amenities, services, and local attractions to assist guests.
  • Perform other duties as assigned by management.
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