Houseperson - Aqua Sol Resort Winter Garden

MasterCorp, Inc. • Winter Garden, FL

7d

About The Position

The Houseperson/Runner supports supervisors and housekeepers in meeting quality and timeliness standards while following the company’s mission and values. The role helps prepare units for guests, maintains linen and supply areas, assists guests and owners, and supports resort operations. The position requires a strong service orientation, a commitment to cleanliness, promptness, and the ability to work irregular hours. Travel is rare. A valid driver’s license is required for certain locations.

Requirements

• Must be able to lift 25 pounds, with or without accommodation.
• Ability to make decisions.
• Planning and scheduling capabilities.
• Ability to read, write, and perform basic math.
• Promptness with assignments and appointments.
• Passion for cleanliness and a strong work ethic.
• Ability to learn and change behavior.
• Ability to work irregular hours.
• Travel is rarely required.
• A valid driver's license is required for certain locations.
• Must be able to perform the essential functions of the position, with reasonable accommodations where applicable.

Responsibilities

• Maintain a high standard of excellence.
• Stock storage closets and maintain their cleanliness and organization.
• Assist with stripping units of soiled linens as directed; remove soiled linens and trash from units.
• Prepare linen and supply bags and deliver them to units as directed.
• Walk assigned buildings or floors to ensure they are free of linen, trash, and equipment.
• Report unit maintenance issues according to company procedures.
• Report lost-and-found items to the Executive Housekeeper.
• Move furniture as directed.
• Operate the company vehicle and ensure necessary maintenance is performed.
• Ensure a safe working environment at each site and office.
• Perform duties related to site operations as directed by the Executive Housekeeper.
• Maintain urgency so units are turned on time and be prompt with assignments and appointments.
• Use supplies and equipment efficiently and effectively.
• Assist with linen inventories and supplies as directed.
• Help resolve guest complaints promptly and build positive customer relations.
• Assist resort guests and owners and make guest deliveries as directed.
• Maintain knowledge of the resort.

Benefits

• Competitive pay
• Full benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed