Housekeeper - Aqua Sol Resort Winter Garden

MasterCorp, Inc.•Winter Garden, FL

About The Position

The Housekeeper is responsible for consistently meeting quality and timeliness standards while cleaning resort property units and following the company’s mission statement and values. The role focuses on maintaining cleanliness, preparing units for inspection, identifying and reporting maintenance or inventory issues, and helping ensure guests feel safe and cared for during their vacation. Housekeepers may also perform weekly guest services cleans and assist with storage-closet organization. The position requires working irregular hours; travel is rare.

Requirements

Previous housekeeping experience is preferred but not required.
Must be able to lift 25 pounds, with or without accommodation.
Ability to make decisions.
Planning and scheduling capabilities.
Ability to read, write, and perform basic math.
Promptness and timeliness with assignments.
Passion for cleanliness.
Strong work ethic.
Ability to learn and change behavior.
Ability to work irregular hours.

Nice To Haves

Previous housekeeping experience.

Responsibilities

Maintain a high standard of excellence.
Strip units of soiled linens and remove trash.
Clean bedrooms, bathrooms, kitchens, living rooms, closets, decks, and other areas of resort units.
Report clean units as vacant and ready for inspection.
Report unit maintenance issues according to company procedure.
Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
Report missing inventory and supplies to the Supervisor.
Perform weekly guest services cleans as directed.
Help maintain the cleanliness and organization of storage closets.
Attend training sessions and apply the training in practice.
Ensure a safe working environment.
Help resolve guest complaints promptly.
Maintain a high sense of urgency so units are turned on time.
Perform other duties as assigned.