Housekeeper - Aqua Sol Resort Winter Garden

MasterCorp•Winter Garden, FL

About The Position

The Housekeeper is responsible for consistently meeting quality and timeliness standards while cleaning resort property units. The role requires following the company’s mission and values, maintaining high standards of excellence, and helping ensure guests feel safe and cared for during their vacation. Housekeepers clean guest units and complete related reporting, guest-service, training, and workplace-safety duties. Previous housekeeping experience is preferred but not required. The position requires the ability to lift up to 25 pounds, work irregular hours, and travel rarely.

Requirements

Previous housekeeping experience is preferred but not required.
Must be able to lift 25 pounds, with or without accommodation.
Ability to make decisions.
Planning and scheduling capabilities.
Ability to read, write, and do basic math.
Promptness with assignments.
Passion for cleanliness.
Strong work ethic.
Ability to learn and change behavior.
Ability to work irregular hours.
Travel is rarely required.

Nice To Haves

Previous housekeeping experience.

Responsibilities

Maintain a high standard of excellence.
Strip units of soiled linens.
Remove trash from units.
Clean bedrooms, bathrooms, kitchens, living rooms, closets, decks, and other areas of units.
Report clean units as vacant and ready for inspection.
Report unit maintenance issues according to company procedure.
Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
Report missing inventory and supplies to the Supervisor.
Perform weekly guest-services cleans as directed.
Help maintain the cleanliness and organization of storage closets.
Attend training sessions and apply the training in practice.
Ensure a safe working environment.
Help solve guest complaints promptly.
Maintain a high sense of urgency so units are turned on time.
Perform other duties as assigned.