Houseperson - Aqua Sol Resort Winter Garden

MasterCorp • Winter Garden, FL

6d

About The Position

The Houseperson/Runner assists and supports Supervisors and Housekeepers in meeting quality and timeliness standards while following the company mission and values. The role helps maintain clean, organized, and well-stocked work areas and supports the timely preparation of units. It also includes assisting resort guests and owners, helping resolve guest complaints, and performing other site-operation duties as directed by the Executive Housekeeper. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Ability to lift 25 pounds, with or without accommodation.
• Ability to make decisions.
• Planning and scheduling capabilities.
• Ability to read, write, and do basic math.
• Promptness with assignments and appointments.
• Passion for cleanliness.
• Strong work ethic.
• Ability to learn and change behavior.
• Ability to work irregular hours.
• A valid driver's license is required for certain locations.

Responsibilities

• Maintain a high standard of excellence.
• Stock storage closets and maintain their cleanliness and organization.
• Assist with stripping units of soiled linens as directed.
• Remove soiled linens and trash from units.
• Prepare linen and supply bags as directed and deliver them to units.
• Walk assigned buildings or floors to ensure they are free of linen, trash, and equipment.
• Report unit maintenance issues according to company procedure.
• Report lost and found items to the Executive Housekeeper.
• Move furniture as directed.
• Operate the company vehicle and ensure necessary maintenance is performed.
• Help ensure a safe working environment at each site and office.
• Perform duties related to site operations as directed by the Executive Housekeeper.
• Work with urgency to ensure units are turned on time and be prompt with assignments and appointments.
• Use supplies and equipment efficiently and effectively.
• Assist with linen inventories and supplies as directed.
• Assist in resolving guest complaints promptly and create positive customer relations.
• Assist resort guests and owners and make guest deliveries as directed.
• Become knowledgeable about the resort.

Benefits

• Competitive pay
• Full benefits package

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed