Banquet Houseperson

Performance Hospitality • Orlando, FL

8d • $17 - $17 • Onsite

About The Position

The Banquet Houseperson stages event spaces by interpreting banquet event orders (BEOs) and diagrams, setting and resetting rooms, moving and maintaining event furniture and equipment, supporting quick turnovers, and keeping back-of-house areas organized and safe. The role helps ensure meetings, weddings, and celebrations run on time and according to specifications. It is an on-call position at the Courtyard by Marriott in Orlando, Florida.

The houseperson coordinates with Banquet Captains, Culinary, Engineering, Stewarding, and the AV team as needed. The role also responds to last-minute changes and guest or meeting planner requests, follows safety and compliance procedures, and maintains clean event spaces and service hallways.

The employer offers compensation of $16.83 per hour and lists performance bonuses, medical, dental and vision coverage, a 401(k) with company match, paid time off, professional development, employee discounts, wellness programs, and flexible scheduling.

Requirements

• Able to read BEOs and diagrams and follow written and verbal instructions.
• Strong attention to detail and ability to maintain pace.
• Customer-service mindset and clear, courteous communication over the radio and in person.
• Comfortable using carts, dollies, and basic hand tools.
• Flexible availability, including late nights, weekends, and holidays, and dependable attendance.
• Able to stand and walk for extended periods and frequently bend, reach, kneel, and use stairs.
• Able to lift, carry, push, or pull 50–75 pounds with or without assistance.
• Able to work in fast-paced environments and around cleaning and sanitizing chemicals; PPE is provided.

Nice To Haves

• Prior banquet houseperson, event setup, or facilities experience; reliable, hard-working candidates without this experience will be trained.
• Basic AV familiarity.
• Food Handler and/or OSHA 10 certification, or willingness to obtain it.

Responsibilities

• Interpret BEOs and floor diagrams and set or reset tables, chairs, risers, dance floors, podiums, coat racks, pipe and drape, and décor to specifications.
• Execute quick room flips and turnovers between events, and verify room appearance, alignment, and egress before handoff.
• Pull, deliver, and return banquet equipment using carts and dollies; track counts of tables, chairs, linens, skirting, staging, and signage.
• Keep storage rooms organized, report shortages or damage, and assist with monthly inventories.
• Keep event spaces and service hallways clean through trash removal, sweeping, mopping, and spot-cleaning carpets and glass.
• Stage and return linen and support dish and pan returns with Stewarding as needed.
• Place and strike basic AV equipment, including screens, projectors, extension cords, and power drops; coordinate advanced setups with the AV team.
• Check lighting presets, thermostats, and room signage, and promptly report issues.
• Follow safe lifting and ladder practices, OSHA and sanitation guidelines, and fire-code egress requirements.
• Use radios professionally and comply with key-control and incident-reporting procedures.
• Respond quickly to last-minute changes and guest or meeting planner requests, partnering with Banquet Captains, Culinary, and Engineering.

Benefits

• Competitive compensation package.
• Performance bonuses based on company and individual performance.
• Full medical, dental, and vision coverage.
• 401(k) plan with company match.
• Paid time off, including vacation, sick leave, and paid holidays.
• Professional development opportunities, career advancement, mentorship, and ongoing learning.
• Employee discounts on hotel stays and services across PHM properties.
• Health and wellness initiatives.
• Flexible scheduling and work arrangements.

What This Job Offers

• Education Level: No Education Listed