Housekeeping Supervisor
Hotel Equities Group, LLC • Oklahoma City, OK13d
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Housekeeping Supervisor
Hotel Equities Group, LLC•Oklahoma City, OK
About The Position
Hotel Equities is seeking a dependable, service-oriented Housekeeping Supervisor to support hotel operations and help deliver exceptional guest experiences. The position focuses on maintaining clean, comfortable, welcoming guest rooms and public areas according to hotel and brand standards, while supporting operational and business goals through attentive, efficient, and responsive service. The role includes cleaning and maintaining rooms and public spaces, responding to guest needs, reporting maintenance concerns, and helping the team meet productivity, quality, and guest satisfaction standards. The job description notes that duties may evolve based on business needs.
Requirements
- Ability to follow written and verbal instructions and hotel cleanliness standards.
- Strong attention to detail and time-management skills.
- Ability to work independently and as part of a team.
- Professional and courteous guest-service skills.
- Ability to work flexible hours, including weekends and holidays, as needed.
- Ability to stand and walk for extended periods; bend, stoop, kneel, reach, push, and pull throughout the workday.
- Ability to lift, carry, and maneuver housekeeping supplies and equipment, including occasionally lifting up to 25 pounds.
- Ability to work with cleaning chemicals and in varying temperatures as required.
Nice To Haves
- Previous housekeeping or hotel experience.
- Experience with Property Management Systems (PMS).
- Experience with housekeeping room-status systems.
- Experience with mobile or handheld hotel communication tools.
- Experience with Microsoft Office Suite.
Responsibilities
- Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
- Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
- Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
- Respond courteously to guest requests and special housekeeping needs.
- Handle guest belongings and hotel property responsibly and according to company procedures.
- Keep housekeeping carts, supplies, and work areas organized.
- Follow chemical handling, sanitation, safety, and infection-control procedures.
- Assist with deep cleaning and special projects as assigned.
- Communicate room status and maintenance needs to appropriate hotel departments.
- Support the team in meeting productivity, quality, and guest satisfaction standards.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Paid vacation, sick time, and holidays
- 401(k) retirement plan
- Employee Assistance Program
- Career growth opportunities and leadership development programs
- Reduced hotel rates throughout the company portfolio
- Employee referral program
- Life insurance
- Flexible Spending Account (FSA)
- Paid parental leave
- Third-party discounts for shopping, travel, entertainment, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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