Housekeeping Supervisor

Remington Hospitality•Philadelphia, PA
•Onsite

About The Position

The Housekeeping Supervisor prepares staff schedules and work distribution reports, ensuring all sections are covered. The role inspects guest rooms and public areas daily to confirm they meet company cleaning standards, trains and supervises new associates, and provides ongoing training to current staff. The supervisor checks for early make-ups, special requests, and VIPs; maintains written lost-and-found records; runs departure reports and rechecks rooms in the assigned section; and writes repair work orders. Broken door locks and safety hazards must be reported to management immediately. The position calls for a strong work ethic, self-initiative, and an ability to work as part of a team focused on guest experiences. Schedules may vary and include nights, weekends, and holidays. Physical requirements described for this in-office role include prolonged desk and computer work, occasional standing and walking, frequent use of hands for office tasks, communication, and occasional bending, reaching, or carrying. The role may require lifting or moving 10–25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • High work ethic and self-initiative.
  • Ability to work as part of a team.
  • May be required to work varying schedules, including nights, weekends, and holidays.
  • Ability to work in a standard office environment, including prolonged periods sitting at a desk and using a computer (6–8 hours a day).
  • Occasional standing and walking throughout the workday.
  • Frequent fine motor skills and use of hands and fingers for keyboarding, using a mouse or trackpad, writing, and operating office equipment.
  • Ability to communicate effectively verbally and in writing.
  • Occasional standing, walking, bending, reaching, or carrying items.
  • Ability to lift and/or move 10–25 pounds as needed.
  • Visual ability to read computer screens and printed materials, including close visual focus for extended periods and color differentiation for certain roles.
  • Ability to hear and participate in conversations and meetings and use a phone and/or headset.

Responsibilities

  • Prepare staff schedules and complete work distribution reports, ensuring all sections are covered.
  • Inspect guest rooms and public areas daily to verify they meet company cleaning standards.
  • Train and supervise new associates and provide ongoing training for current staff.
  • Check for early make-ups, special requests, and VIPs.
  • Maintain written records for lost and found.
  • Run departure reports and recheck all rooms in the assigned section.
  • Write work orders for repairs and immediately report broken door locks or safety hazards to management.
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