Housekeeping Supervisor | Homewood Suites Midtown Manhattan | New York, NY

PM Hotel Group • New York, NY

8d • Onsite

About The Position

The Housekeeping Supervisor leads the housekeeping staff and helps ensure rooms and public areas are clean, comfortable, and ready for guests. The role includes assigning and reviewing work, keeping staff on schedule, inspecting and approving guest rooms and public areas, overseeing laundry, and ensuring checkout rooms are turned over promptly. The supervisor also interacts with guests politely and positively, trains and guides staff on hotel standard operating procedures and departmental standards, and monitors purchasing costs and labor expenses.

Requirements

• At least one to three years of related experience.
• High school diploma or equivalent.
• Ability to lead by example and create a positive team culture.
• Passion for customer service.
• Ability to accommodate varying schedules, including nights, weekends, and holidays.
• Ability to stand or sit, carry or lift up to 50 pounds, walk, bend or twist, and climb stairs.

Responsibilities

• Lead the housekeeping staff, including assigning and reviewing work.
• Keep staff on schedule.
• Inspect and approve public areas and guest rooms for cleanliness.
• Oversee laundry.
• Ensure timely turnover of checkout rooms.
• Interact with hotel guests in a polite and positive manner.
• Train and guide housekeeping staff on hotel standard operating procedures and departmental standards.
• Keep purchasing costs and labor expenses in check.

Benefits

• Hotel discounts.
• Food and beverage discounts.
• Opportunity to be part of a growing hotel company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED