Housekeeping Manager - New York Hilton Midtown

Hilton • New York, NY

2d

About The Position

The Housekeeping Manager oversees daily housekeeping operations at New York Hilton Midtown, ensuring cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas. The role coordinates housekeeping work so rooms are cleaned and ready for guests promptly and efficiently.

The manager oversees departmental systems, cost controls, budgeting, forecasting, and policy enforcement to support efficiency and profitability. They also oversee and perform inspections of rooms and public areas, supervise and support team members, monitor performance, provide coaching, and foster a positive, productive work environment.

Requirements

• Demonstrate a passion for hospitality, integrity, leadership, teamwork, ownership and accountability, and urgency and discipline.

Responsibilities

• Oversee daily housekeeping operations and standards for cleanliness, service, and product quality in guest rooms, public spaces, restrooms, offices, and meeting areas.
• Coordinate housekeeping efforts to ensure rooms are cleaned and available for guests promptly and efficiently.
• Oversee departmental systems usage, cost controls, budgeting, forecasting, and policy enforcement.
• Oversee and perform inspections of rooms and public areas to maintain quality standards and compliance.
• Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

Benefits

• 110 nights of discounted travel through the Go Hilton program, with room rates as low as $40 per night.
• Employee stock purchase program offering Hilton shares at a 15% discount.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health and welfare benefits, including health plans, dental coverage, and vision coverage.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed