Director of Housekeeping - Hilton New York Times Square

Hilton • New York, NY

4d • $110,000 - $125,000

About The Position

The Director of Housekeeping leads the housekeeping function at Hilton New York Times Square, with responsibility for operational excellence and an impeccable guest experience. The role oversees housekeeping systems, budgeting, forecasting, inventory control, and policy implementation; maintains cleanliness, service, and product quality across guest rooms and hotel spaces; partners with Property Operations and other departments on rehabilitation and capital improvement projects; develops and engages the team; and ensures compliance with health and safety standards, including proper chemical and cleaning-supply use. Hilton also emphasizes hospitality, integrity, leadership, teamwork, ownership, and urgency as values guiding team members.

Requirements

• Demonstrate a passion for hospitality, integrity, leadership, teamwork, ownership, accountability, urgency, and discipline.

Responsibilities

• Direct all aspects of housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation.
• Oversee cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas.
• Partner with Property Operations and other departments on rehabilitation and capital improvement projects.
• Promote team engagement and retention through performance management, professional development, and recognition programs.
• Ensure adherence to health and safety standards, particularly in the proper use of chemicals and cleaning supplies.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed