About The Position

The Housekeeping Coordinator provides dispatch services and office support for the Housekeeping Department at Millennium Hilton New York One UN Plaza. The role responds to requests from guests and team members, dispatches appropriate service, maintains service-request records, communicates room availability to the Front Office, and supports general departmental office operations. Hilton describes its core values as hospitality, integrity, leadership, teamwork, ownership, and urgency and discipline. The job posting highlights Hilton's workplace culture and notes that benefit availability depends on location and the terms and conditions of employment and specific programs or plans.

Responsibilities

  • Respond promptly to incoming service requests from guests and team members and dispatch the appropriate service.
  • Log, track, and close service requests in the work order and/or property management system.
  • Partner with Housekeeping and Property Operations teams to ensure the Front Office is notified of vacant and ready rooms.
  • Handle general office duties, including processing paperwork, scheduling staff, managing payroll, conducting inventory, maintaining equipment, and tracking guest feedback.

Benefits

  • Access to discounted hotel travel through the Go Hilton program, including 110 nights of discounted travel with rates as low as $40 per night.
  • Employee stock purchase program offering Hilton shares at a 15% discount.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health plans, including dental and vision coverage options.
  • Retirement plans.
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