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General Manager in Training - Retail

Love's Travel Stops & Country Stores•Elkhorn, WI

About The Position

At Love’s, the General Manager in Training assists and oversees daily operations to promote efficiency, quality, and customer satisfaction. The role involves leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. It offers an opportunity to make an impact in a supportive team environment. The position has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. It also supports the General Manager with task execution, scheduling, cash integrity, and reporting.

Requirements

  • At least 2 years of management experience in retail, a travel stop or convenience store, big box, grocery, or department store.
  • At least 2 years managing operations with annual sales volume of $2 million or more.
  • At least 2 years affecting and interpreting budgets and profit and loss statements.
  • At least 2 years supervising and training 5–10 or more employees.
  • Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
  • Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Customer-service, rapport-building, sales, and operations skills, including managing employee-vehicle deployment.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Effective teamwork skills.
  • Ability to use computer programs, systems, and technology tools in daily operations.
  • Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

  • Oversee multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care.
  • Maintain a safe, clean, and well-maintained facility, including restroom and shower cleanliness, facility and equipment maintenance, and safety checks.
  • Drive sales through efficient ordering, stocking, inventory management, and merchandising.
  • Assist the General Manager with executing and completing tasks, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Analyze profit and loss statements and implement changes to capture and capitalize on opportunities.
  • Collaborate with managers on talent acquisition.

Benefits

  • Company-funded tuition assistance
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
  • Profit-sharing opportunity

Career Resources

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