Assistant General Manager

Restore Hyper Wellness•Mountain Brook, AL

20d

About The Position

Restore Hyper Wellness in Mountain Brook, Alabama, is seeking a hands-on Assistant General Manager to help lead the team and grow the studio. The role combines sales leadership, client relationship-building, employee coaching, marketing, and daily operations. The Assistant General Manager personally sells wellness memberships and packages, supports team performance, and helps deliver exceptional client experiences. The position partners with the General Manager and collaborates with nursing leadership to support coordinated studio operations.

Requirements

At least one year of management or supervisory experience.
Demonstrated success in sales, customer service, and team leadership.
Strong consultative selling and relationship-building skills.
Ability to coach and motivate employees to achieve sales goals.
Experience creating engaging social media content and using platforms such as Instagram and Facebook to attract prospective clients.
Excellent communication, organizational, and problem-solving skills.
Self-motivated, goal-oriented, dependable, and comfortable using technology and sales metrics.
High school diploma or equivalent.
Availability for some evening and weekend shifts.

Nice To Haves

College degree.
Leadership experience in retail, hospitality, fitness, wellness, or a membership-based business.
Proven success growing sales, memberships, and client retention.
Experience training and developing sales teams.
Genuine interest in health, wellness, and helping people improve their quality of life.

Responsibilities

Build relationships with prospective and existing clients, understand their wellness goals, and recommend appropriate services.
Personally sell memberships and packages through consultative selling and consistent follow-up.
Lead the team in achieving membership, revenue, and client retention goals.
Demonstrate sales techniques and coach employees on client engagement, follow-up, and membership conversion.
Monitor sales performance and key performance indicators, identify opportunities, and implement improvements.
Partner with the General Manager to motivate, train, and develop a high-performing team.
Set clear expectations, provide regular coaching, and hold employees accountable for results.
Foster a positive, collaborative culture based on teamwork, professionalism, and mutual respect.
Lead by example in sales, client service, and daily operations.
Create and manage social media content to increase local awareness, attract clients, and generate leads.
Support local marketing initiatives, promotions, and community outreach.
Help manage daily operations, scheduling, staffing, and studio standards.
Deliver exceptional client experiences and resolve concerns professionally.
Serve as manager on duty when needed and collaborate with nursing leadership on studio operations.