Assistant General Manager

Landry's, LLC.•Jacksonville, FL

About The Position

Chart House Jacksonville is hiring an Assistant General Manager to help lead a team at its waterfront restaurant on the St. Johns River. The role offers an energetic environment, opportunities to develop leadership skills, and potential for long-term career growth. The Assistant General Manager supports restaurant operations, guest service, financial and personnel administration, shift management, and employee development.

Requirements

  • At least 2 years of senior-level management experience in an upscale or fine-dining establishment.
  • Extensive front-of-house knowledge.
  • Advanced knowledge of financial aspects.
  • Strong interpersonal and conflict-resolution skills.
  • Stable and progressive work history.
  • Strong work ethic.

Responsibilities

  • Follow company standards and service levels to increase sales and minimize food, beverage, supply, utility, and labor costs.
  • Assist the General Manager with financial administration, including invoices and reporting, and personnel and payroll duties, ensuring completion accurately, on time, and in accordance with company policies and procedures.
  • Maintain a professional restaurant image, including cleanliness, uniforms, and appearance standards.
  • Ensure positive guest service throughout the restaurant; investigate and respond to complaints and take appropriate action to turn dissatisfied guests into returning guests.
  • Manage shifts, including daily decision-making, scheduling, and planning, while ensuring consistently high-quality food preparation and service.
  • Direct employees on operational and procedural issues and develop them through ongoing feedback, performance expectations, and performance reviews.

Benefits

  • Extensive and well-rounded training program.
  • Continued career development and growth opportunities.
  • Employee discounts on dining, retail, amusements, and hotels.
  • Multiple health benefit plans.
  • Dental, vision, voluntary life, short-term disability, and flexible spending accounts.
  • 401(k).
  • Paid time off.
  • Monthly discretionary bonus potential.
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