General Manager

bartaco•Miami, FL

20d•$85,000 - $95,000

About The Position

The General Manager is a strategic leader and brand ambassador who guides the team through role modeling, bartaco’s touchstones, operational and culinary standards, and coaching and development. The role inspires and empowers a strong team culture, optimizes business performance, and ensures exceptional guest experiences. The General Manager oversees all aspects of restaurant operations, working to achieve financial goals and maintain a culture of excellence while connecting with guests and the community.

Requirements

Three years of restaurant experience as a General Manager.
Passion for hospitality and commitment to outstanding guest experiences.
Exceptional leadership and communication skills.
Experience mentoring and training hourly team members.
Attention to detail and problem-solving skills.
Flexibility to work evenings, weekends, and holidays.
Energetic hustle and a positive attitude during every shift.
Ability to tolerate long periods of standing or working on foot.
Ability to lift and move objects up to 50 pounds.

Responsibilities

Oversee daily restaurant operations and ensure seamless execution of service and operational standards.
Develop and mentor managers and staff, fostering hospitality, accountability, and excellence.
Drive guest satisfaction and loyalty through manager visits, meaningful guest engagement, and relationship building.
Ensure teams consistently deliver high standards of guest interaction, hospitality, and service.
Manage financial performance, including budgeting, forecasting, cost control, and revenue growth.
Drive incremental sales through exceptional service, personalized recommendations, community engagement, and guest loyalty.
Set strategic goals and use local market expertise to drive sales growth and achieve KPI targets.
Maintain knowledge of recipes and kitchen operations and collaborate with the culinary team to ensure high-quality food and beverage offerings.
Delegate effectively to empower team members, encourage ownership, and support smooth operations.
Oversee inventory ordering, receiving, tracking, analysis, issue detection, and accountability.
Ensure compliance with health, safety, and company policies and regulations, and maintain the restaurant’s physical condition and brand standards.
Plan and organize business operations, communicate restaurant goals, and align the team toward success.
Conduct weekly manager meetings to drive accountability, consistency, and continuous improvement.
Ensure daily, informative, and inspiring pre-shift meetings keep the team aligned and motivated.
Recruit, train, and develop a high-performing team with a collaborative, accountable, guest-obsessed mentality.
Manage and communicate rollouts to ensure smooth execution and team readiness.
Represent bartaco’s brand and culture, lead community outreach and engagement, and maintain market awareness.
Provide mentorship, coaching, and accountability so every role contributes to exceptional service and operational excellence.