Funeral Director Jobs

About The Position

Requirements

• Minimum two years of experience as a licensed Funeral Director.
• Valid and applicable state Funeral Director License, reciprocal across states and in good standing.
• Valid state-issued driver’s license in good standing and an acceptable driving record.
• Ability to read, write, and speak English fluently.
• High degree of overall computer proficiency.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Ability to present information effectively to client families, coworkers, and leadership.
• Ability to communicate effectively with internal and external customers, community leaders, and grieving client families.
• Ability to empathize with client families and guests and demonstrate tact and patience in emotionally charged situations.
• Ability to maintain a positive attitude and working environment through organization and communication.
• Ability to actively listen to client families’ needs.
• Attention to detail, follow-through, and ability to work in a team setting.
• Tactful and professional behavior when handling complaints or dissatisfaction with services or merchandise.
• Ability to work independently with little or no supervision.
• Sufficient strength and manual dexterity to perform the job safely and comply with company safety procedures, including wearing required personal protective equipment.
• Ability to perform job duties when awakened from a sound sleep.
• Ability to drive a company vehicle, maintain a good driving record, and be insurable under company vehicle insurance.

Nice To Haves

• Four-year degree or equivalent combination of education, training, and experience preferred.
• Bilingual ability is a plus.
• Willingness to participate in growing market share through active, personal participation in complimentary, community-based organizations.

Responsibilities

• Consult with client families or the deceased’s legal representative to create services that meet memorialization expectations.
• Present available merchandise and service options to client families.
• Obtain information and complete required documents, including obituaries, death certificates, burial permits, and insurance forms.
• Coordinate service arrangements with clergy, presiding persons, fraternal or military organizations, and other participants.
• Use systems to record merchandise selections, enter contracts, and complete necessary forms.
• Plan, schedule, and conduct visitations and services.
• Oversee employees participating in services and ensure they understand their roles and represent the location professionally.
• Prepare the deceased, including dressing and casketing.
• Place the casket or remains in the visitation area and arrange the area according to client family wishes, including adjusting lighting and arranging flowers or plants.
• Direct and usher families and attendees to and from the funeral service location.
• Supervise and assist with transportation of client families to ensure timely departure and arrival.
• Arrange and coordinate shipment of remains to and from other cities and locations.
• Instruct and oversee Apprentice Funeral Directors during services and paperwork.
• Perform removals and transfer individuals into Park Lawn’s care as needed.
• Perform other duties as assigned.

Benefits

• Financial assistance programs supporting education and development in industry-related subjects.
• Health and welfare plans and savings account options.
• 401(k) and Roth retirement plan options for full-time and part-time employees, with a company match.
• Vacation, personal days, and sick days based on role.
• Employee discounts on services, merchandise, and property.