Funeral Director

Horan • Arvada, CO

1d

About The Position

The Funeral Director performs a variety of tasks during the preparation, planning, and execution of funeral and memorialization services. The role works with client families or their legal representatives to design services that meet their expectations, presents available merchandise and service options, completes required documentation, and coordinates arrangements with clergy and other participants. The Funeral Director plans, schedules, and conducts visitations and services; oversees service teams; prepares the deceased; and directs families and attendees during services. The position also coordinates transportation and shipment of remains, instructs Apprentice Funeral Directors, and performs removals and transfers as needed.

The role is generally performed in an indoor office setting, with some duties outdoors and possible exposure to inclement weather, extreme temperatures, uneven ground, dust, gas, fumes, chemicals, and blood-borne pathogens. It involves physical activity including climbing, sitting, standing, bending, kneeling, reaching, pushing, pulling, and frequently lifting up to 75 pounds, with occasional lifting up to 100 pounds. The Funeral Director uses office equipment, body lifts, casket handling and transport devices, and a personal or company vehicle. Overtime may be necessary or required, and travel may include up to 10% out of area and overnight travel, primarily local travel during the business day. The position has no direct supervisory responsibilities.

Requirements

• Minimum two years of experience as a licensed Funeral Director.
• Valid and applicable state Funeral Director License, reciprocal across states and in good standing.
• Valid state-issued driver’s license in good standing and an acceptable driving record.
• Ability to read, write, and speak English fluently.
• High degree of overall computer proficiency.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Ability to present information effectively to client families, coworkers, and leadership.
• Ability to communicate effectively with internal and external customers, community leaders, and grieving client families.
• Ability to empathize with client families and guests and demonstrate tact and patience in emotionally charged situations.
• Ability to maintain a positive attitude and working environment through organization and communication.
• Ability to actively listen to client families’ needs.
• Attention to detail, follow-through, and ability to work in a team setting.
• Tactful and professional behavior when handling complaints or dissatisfaction with services or merchandise.
• Ability to work independently with little or no supervision.
• Sufficient strength and manual dexterity to perform the job safely and comply with company safety procedures, including wearing required personal protective equipment.
• Ability to perform job duties when awakened from a sound sleep.
• Ability to drive a company vehicle, maintain a good driving record, and be insurable under company vehicle insurance.

Nice To Haves

• Four-year degree or equivalent combination of education, training, and experience preferred.
• Bilingual ability is a plus.
• Willingness to participate in growing market share through active, personal participation in complimentary, community-based organizations.

Responsibilities

• Consult with client families or the deceased’s legal representative to create services that meet memorialization expectations.
• Present available merchandise and service options to client families.
• Obtain information and complete required documents, including obituaries, death certificates, burial permits, and insurance forms.
• Coordinate service arrangements with clergy, presiding persons, fraternal or military organizations, and other participants.
• Use systems to record merchandise selections, enter contracts, and complete necessary forms.
• Plan, schedule, and conduct visitations and services.
• Oversee employees participating in services and ensure they understand their roles and represent the location professionally.
• Prepare the deceased, including dressing and casketing.
• Place the casket or remains in the visitation area and arrange the area according to client family wishes, including adjusting lighting and arranging flowers or plants.
• Direct and usher families and attendees to and from the funeral service location.
• Supervise and assist with transportation of client families to ensure timely departure and arrival.
• Arrange and coordinate shipment of remains to and from other cities and locations.
• Instruct and oversee Apprentice Funeral Directors during services and paperwork.
• Perform removals and transfer individuals into Park Lawn’s care as needed.
• Perform other duties as assigned.

Benefits

• Financial assistance programs supporting education and development in industry-related subjects.
• Health and welfare plans and savings account options.
• 401(k) and Roth retirement plan options for full-time and part-time employees, with a company match.
• Vacation, personal days, and sick days based on role.
• Employee discounts on services, merchandise, and property.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed