Funeral Director/Embalmer

Foundation Partners Group•Lexington, SC

About The Position

The Funeral Director/Embalmer manages all phases of funeral arrangements, from setting up services through final disposition. The role meets with client families to listen, educate, and arrange personalized funeral services, ensuring a high-quality experience. It also oversees team members participating in services, conducts and attends funeral services, and leads post-service follow-ups as needed. The position performs or coordinates preparation of deceased individuals—including transfers, embalming, dressing, cosmetizing, casketing, and other preparation—as needed and within applicable licensing. It ensures arrangement-related tasks are completed and that permits, certificates, and other paperwork are timely and compliant with relevant laws and regulations. The role also supports location efficiency through accurate client files and effective communication, participates in assigned community activities, and handles other assigned projects and duties. On-call/first-call work is performed in rotation as assigned.

Requirements

Current state licensure for funeral directing and embalming.
Self-motivated and energetic.
Strong oral and written communication skills.
Caring, empathetic, and committed to providing high-quality customer service.
Sensitivity to and knowledge of different philosophical systems and religions.
Knowledge of basic principles, values, ethics, ways of thinking, customs, and practices, and their impact on human culture.
Knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
Valid state-issued driver's license with a clear driving record.

Responsibilities

Present every client family with all service and merchandise options.
Maintain open and effective communication and accurate, timely client files.
Participate in assigned community events, groups, organizations, and other relationships to help improve market share.
Carry out other assigned projects and duties, such as car washing, building or equipment repair, and pre-need arrangement planning.
Oversee team members participating in services and ensure they understand their roles and professionally represent the location.
Communicate successful performance and areas needing improvement to appropriate team members.
Work on-call/first-call in an assigned rotation, including phone, face-to-face, hospital, hospice, or residence calls.
Transfer, embalm, dress, cosmetize, casket, and prepare deceased individuals as needed, according to family instructions and appropriate licensing.
Meet with client families to listen, educate, and arrange personalized funeral services.
Complete tasks and details resulting from arrangement conferences.
Complete permits, certificates, and other required paperwork timely and in compliance with relevant laws and regulations.
Conduct and attend funeral services regularly.
Lead post-service follow-ups as needed.