Funeral Director/Embalmer

Foundation Partners Group • Federal Way, WA

2d

About The Position

The Funeral Director/Embalmer manages all phases of funeral arrangements, from setting up funeral services through final disposition. The role supports families in arranging personalized services, oversees team members during services, handles preparation of deceased persons as needed and as permitted by licensure, and ensures required documentation is completed in accordance with applicable laws and regulations. The position also contributes to location efficiency, community relationships, and post-service follow-up.

Requirements

• Current state licensure for funeral directing and embalming.
• Self-motivated and energetic.
• Strong oral and written communication skills.
• Caring, empathetic, and committed to providing high-quality customer service.
• Sensitivity to and knowledge of different philosophical systems and religions.
• Knowledge of basic principles, values, ethics, ways of thinking, customs, and practices, and their impact on human culture.
• Knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Valid state-issued driver's license with a clear driving record.

Responsibilities

• Present every client family with all available service and merchandise options.
• Maintain open and effective communication and accurate, timely client files.
• Participate in assigned community events, groups, organizations, and relationships to help improve market share.
• Complete other assigned projects and duties, such as car washing, building or equipment repair, and pre-need arrangement planning.
• Oversee team members participating in services and ensure they understand their roles and professionally represent the location.
• Communicate successful performance and areas needing improvement to appropriate team members.
• Work on-call/first-call rotations, including phone and in-person responses at hospitals, hospices, or residences.
• Transfer, embalm, dress, cosmetize, casket, and prepare deceased persons as needed, in accordance with appropriate licensing and family instructions.
• Meet with client families to listen, educate, and arrange personalized funeral services, providing a high-quality experience.
• Complete tasks and details resulting from arrangement conferences.
• Complete permits, certificates, and other required paperwork accurately and promptly in accordance with applicable laws and regulations.
• Conduct and attend funeral services regularly.
• Lead post-service follow-ups as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed