Funeral Director/Embalmer

Foundation Partners Group•Sacramento, CA

13d

About The Position

The Funeral Director/Embalmer manages all phases of funeral arrangements, from setting up services through final disposition. The role involves frequent travel between markets such as Los Angeles, Santa Barbara, Chico, and/or Sacramento, and requires comfort with driving and travel of up to 70%. The position meets with families to arrange personalized services, oversees team members during services, handles on-call and first-call duties in an assigned rotation, and performs embalming and preparation duties as permitted by licensing. The role also supports location efficiency, community relationships, accurate client files, regulatory paperwork, and post-service follow-up.

Requirements

Current state licensure for funeral directing and embalming.
Self-motivated and energetic.
Strong oral and written communication skills.
Caring, empathetic, and committed to providing best-in-class customer service.
Sensitivity to and knowledge of different philosophical systems and religions.
Knowledge of basic principles, values, ethics, ways of thinking, customs, and practices, and their impact on human culture.
Knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
Valid state-issued driver's license with a clear driving record.
Comfortable driving and traveling up to 70%.

Responsibilities

Present each client family with all service and merchandise options.
Maintain open and effective communication and accurate, timely client files to contribute to location efficiency.
Participate in assigned community events, groups, organizations, and other relationships to improve market share.
Carry out other assigned projects or duties, such as car washing, building or equipment repair, and pre-need arrangement planning.
Oversee team members participating in services and ensure they understand their roles and professionally represent the location.
Communicate to appropriate team members areas of successful performance and areas needing improvement to meet business expectations.
Work on-call/first-call duties in an assigned rotation, including phone, face-to-face, hospital, hospice, or residence calls.
Transfer decedents and, as needed and permitted by appropriate licensing, embalm, dress, cosmetize, casket, and prepare them according to family instructions.
Meet with client families to listen, educate, and arrange personalized funeral services, ensuring a high-quality experience.
Complete tasks and details resulting from arrangement conferences.
Complete permits, certificates, and other paperwork accurately and timely in accordance with applicable laws and regulations.
Conduct and attend funeral services regularly.
Lead post-service follow-ups as needed.