Funeral Director/Embalmer

Foundation Partners Group•Lexington, SC

About The Position

The Funeral Director/Embalmer manages all phases of funeral arrangements, from setting up services through final disposition. The role works with client families to listen, educate, and arrange personalized funeral services, ensuring a high-quality experience. It also coordinates and oversees team members during services, completes arrangement-related tasks and paperwork, and performs preparation of the deceased as needed and as permitted by appropriate licensing.

Requirements

  • Current state licensure for funeral directing and embalming.
  • Self-motivated and energetic.
  • Strong oral and written communication skills.
  • Caring, empathetic, and committed to providing best-in-class customer service.
  • Sensitivity to and knowledge of different philosophical systems and religions.
  • Knowledge of basic principles, values, ethics, ways of thinking, customs, and practices, and their impact on human culture.
  • Knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Valid state-issued driver's license with a clear driving record.

Responsibilities

  • Present every client family with all service and merchandise options.
  • Maintain open and effective communication and accurate, timely client files to support location efficiency.
  • Participate in assigned community events, groups, organizations, and relationships to improve market share.
  • Carry out other assigned projects and duties, such as car washing, building or equipment repair, and pre-need arrangement planning.
  • Oversee team members participating in services and ensure they understand their roles and professionally represent the location.
  • Communicate areas of successful performance and areas needing improvement to appropriate team members.
  • Work on-call/first call in an assigned rotation, including phone, face-to-face, hospital, hospice, or residence calls.
  • Transfer decedents and, as needed and per appropriate licensing, embalm, dress, cosmetize, casket, and prepare the deceased according to family instructions.
  • Meet with client families to listen, educate, and arrange personalized funeral services.
  • Complete tasks and details resulting from arrangement conferences.
  • Complete permits, certificates, and other paperwork promptly and in accordance with relevant laws and regulations.
  • Conduct and regularly attend funeral services.
  • Lead post-service follow-ups as needed.
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