Funeral Director (Licensed)

Goodwill of Colorado•Colorado Springs, CO
•$26 - $28

About The Position

Goodwill of Colorado is hiring a licensed Funeral Director / Cremation Operations Manager for a family-owned business. This role oversees and coordinates cremation services, ensuring dignified care of decedents, compliance with applicable regulations, safe crematory operations, accurate records, and compassionate support for families. The position is a direct-hire opportunity paying $26.00–$28.00 per hour. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; flexible hours are available by request.

Requirements

  • Funeral Director license required, as required by Colorado law.
  • Strong understanding of funeral service laws, regulations, and ethical standards.
  • Excellent interpersonal and communication skills.
  • Strong organizational and recordkeeping abilities.
  • Ability to work independently and make sound decisions.
  • Proficiency with computer systems and funeral management software.

Nice To Haves

  • Crematory Operator Certification.
  • 1–2 years of funeral service, cremation operations, or related experience.

Responsibilities

  • Oversee and perform cremation procedures in accordance with state regulations, company policies, and industry best practices.
  • Verify identification procedures and maintain chain of custody for decedents.
  • Schedule and coordinate cremations to ensure timely service delivery.
  • Operate, monitor, and maintain cremation equipment safely and efficiently.
  • Process and package cremated remains for release to families, funeral homes, or designated recipients.
  • Maintain accurate crematory logs, records, and documentation.
  • Ensure compliance with federal, state, local, and company requirements related to cremation operations.
  • Maintain permits, licenses, inspection records, and operational documentation.
  • Monitor safety procedures and maintain a clean, organized, and secure work environment.
  • Conduct regular audits of records and identification procedures.
  • Meet with families to discuss cremation arrangements and explain service options.
  • Provide compassionate guidance and support throughout the cremation process.
  • Prepare and complete authorization forms, permits, and supporting documentation.
  • Coordinate the return of cremated remains and discuss memorial options with families.
  • Conduct interactions with professionalism, respect, and confidentiality.
  • Supervise crematory staff and train them on policies, procedures, and safety standards.
  • Schedule staff and oversee daily workflow and operational efficiency.
  • Coordinate equipment maintenance and repairs.
  • Assist with budgeting, inventory control, and procurement of operational supplies.
  • Promote a culture of professionalism, compassion, and respect.
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