Front Desk Jobs in Detroit, IL

About The Position

Requirements

• High school diploma, GED, or equivalent.
• Pass and maintain Minnesota Background Study clearance.
• Self-motivated, with the ability to work independently and as part of a team.
• Interpersonal skills to interact tactfully and professionally with tenants, employees, and the general public.
• Ability to work effectively with people who are inebriated and/or experiencing active mental health issues.
• Human resources skills to interview and hire employees.
• Ability to read, analyze, and complete documentation required by government agencies.
• Effective speaking, listening, and writing skills for communicating with tenants and outside agencies.
• Reading, writing, and basic computer skills to log information and maintain information systems.
• Vision sufficient to monitor video cameras.
• Ability to maintain confidentiality.
• Skill in establishing and maintaining positive relationships with diverse tenants, applicants, and staff.
• Regular attendance, reliability, and punctuality.
• Sensitivity and effectiveness when working with people from diverse backgrounds and people with special needs.
• Ability to work a flexible schedule to accommodate training and unexpected call-ins.
• Availability to respond to occasional property or tenant emergencies.

Responsibilities

• Recruit Front Desk/Tenant Assistant staff and advertise and promote employment opportunities.
• Coordinate the front desk schedule and ensure desk coverage.
• Assist the Site Director with hiring, including conducting interviews, preparing interview and background-check forms and hiring packets, and communicating with appropriate staff.
• Provide day-to-day coaching and support desk staff development through coaching and mentoring.
• Handle desk staff timekeeping.
• Collaborate with the Site Director to coordinate and provide initial, required, ongoing, and annual employee training.
• Be available to respond to occasional property or tenant emergencies.