Front Desk Receptionist (Roxbury)
DENTAL DREAMS•Boston, MA
•$16 - $18•Onsite
About The Position
KOS Services Inc. / Dental Dreams LLC is hiring a Front Desk Receptionist in Roxbury, Massachusetts. The role focuses on scheduling patient appointments, supporting operational goals, and providing excellent customer service in a dental office. Receptionists work as part of a team and help maintain a clean, professional office environment while supporting patients and the dental team. The company is also interested in training candidates who seek to become Dental Assistants or Office Managers.
Requirements
- Customer service experience.
Nice To Haves
- Experience with Dentrix and/or Eaglesoft.
- Bilingual ability.
Responsibilities
- Maintain a high level of customer service.
- Work as part of a team, with an emphasis on communication.
- Schedule patient appointments according to monthly and daily patient goals.
- Answer phones and confirm appointments.
- Greet and check in patients.
- Accurately verify dental benefits.
- Maintain detailed patient records in a fast-paced environment.
- Collect payments, co-payments, and deductibles.
- Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
- Pull patient charts for future appointments when necessary.
- Maintain a clean and professional office environment.
- Assist with presenting and/or explaining treatment plans.
Benefits
- Competitive compensation and pay.
- Medical insurance.
- Vision insurance.
- Free dental treatment at company locations.
- Paid time off (PTO).
- 401(k).
- Life insurance.
- Pet insurance.
- Vacation time.
- Additional benefits.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
