Field Service Technician Jobs

About The Position

Requirements

• Minimum 3 years’ experience repairing print and copy equipment
• Existing technician certification in at least one of the following A3 copy equipment lines: Canon, Sharp, Xerox, Toshiba, Kyocera, Konica Minolta, Ricoh
• Ability and willingness to drive between client locations every day
• Valid US drivers licenses and clean driving record
• Ability to communicate effectively with clients and Aztec colleagues in person, over the phone, and over email
• Friendly and polished client-facing presence and commitment to client satisfaction
• Demonstrated enthusiasm for and expression of our corporate values: Growth Mindset: you never assume the status quo is best; you see what is possible instead of what isn’t and develop a plan to make it reality Technologically Fluent: you integrate best practice technological solutions into your work to improve productivity; you always want to learn more about the best technology available and can credibly advise others on technological solutions Customer First: you value relationships as the foundation of business; you aspire to exceed expectations in every client interaction; you constantly look for ways to stand out and add value as a business partner

Nice To Haves

• Bonus points for experience and certifications with Canon and Sharp

Responsibilities

• Communicate with Dispatch to open/close calls accordingly
• Perform preventative maintenance and repairs on machines
• Communicates with customer and dispatch to clearly provide updates and timelines for services
• Manages assigned areas for call prioritization within defined contract agreements
• Maintain an organized and accurate inventory of spare parts in your assigned company van
• Complete manufacture-provided trainings to earn and maintain certifications on key equipment lines

Benefits

• Base salary of $55,000-60,000, plus performance-based bonuses
• Comprehensive wellness benefits including health, dental, and vision insurance
• Employer-sponsored 401(k) plan and life insurance
• Employee discount programs
• Paid vacation, holiday, and sick time
• We are an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.