Field Service Technician (Day Shift) - Service Station Systems

Northwest Pump•Santa Rosa, CA
•Onsite

About The Position

Service Station Systems, Inc. (SSS), a company under Northwest Pump, is hiring a Field Service Technician to service fuel systems and related equipment at gas stations and other locations where fuel systems are present. The role performs routine maintenance, troubleshooting, repairs, and installations involving fuel dispensers, pumps, containment systems, tank monitoring, and electronic systems such as point-of-sale equipment. Training is provided, with opportunities to gain training and certifications for more advanced technical work as the career progresses. The position reports to the Santa Rosa, California location and involves daily travel to customer sites and shops, with occasional paid overnight stays. The listed shifts are Sunday–Thursday or Tuesday–Saturday, 7:30 a.m.–4:00 p.m. Starting pay is $26–$28 per hour, with a conditional increase of $2–$3 per hour within 12 months.

Requirements

  • Experience and knowledge using hand tools such as wrenches, sockets, and screwdrivers.
  • Experience using basic power tools such as drills.
  • Ability to use laptops and other electronic devices, including iPads and phones, proficiently.
  • Reliability and punctuality.
  • Willingness to learn.
  • Ability to work independently and complete tasks without micromanagement.
  • Good written and verbal communication skills.
  • Customer-service focus.
  • Critical thinking and problem-solving skills.
  • Attention to detail and accurate recordkeeping.
  • Ability to travel to customer sites and shop locations daily.

Nice To Haves

  • Experience in related industries such as construction, automotive, manufacturing, warehousing, HVAC, electrical, or maintenance.
  • Mechanical, automotive, electrical, carpentry, or similar hobbies.

Responsibilities

  • Perform routine maintenance on fuel dispensers, including replacing nozzles and breakaway hoses.
  • Use hand and power tools to complete maintenance tasks.
  • Troubleshoot and repair fuel dispenser leaks, including issues involving nozzles, pumps, and valves.
  • Replace O-rings, gaskets, and basic piping fixtures.
  • Assist with tank monitoring and sump pump operations.
  • Install or replace sump pumps.
  • Perform pressure testing and replace meters, filters, and faulty sensors.
  • Troubleshoot and resolve electrical issues at dispensers or point-of-sale systems.
  • Replace electrical components and take basic voltage measurements using a voltmeter or multimeter.
  • Follow job documents and safety protocols, record detailed job notes, and update relevant systems using a laptop or iPad.
  • Set up safety equipment and barricades as needed.
  • Keep the company vehicle organized, stocked, clean, and functional.
  • Drive daily to customer sites and shop locations, with occasional overnight stays.

Benefits

  • Fully paid job-related training and certifications.
  • Company vehicle stocked with equipment and tools.
  • Employer-sponsored medical, dental, vision, life, and long-term disability plans.
  • Health Reimbursement Account (HRA) funding for healthcare expenses.
  • 401(k) matching.
  • Paid time off.
  • Referral program and referral bonus.
  • Costco membership reimbursement.
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