Field Service Technician (Swing Shift) - Service Station Systems

Northwest Pump•Santa Rosa, CA
•Onsite

About The Position

Service Station Systems, Inc. (SSS), a Northwest Pump company, is hiring a Field Service Technician to service fuel systems and related equipment at customer and shop locations. The work includes maintaining and repairing fuel dispensers, pumps, piping, sump pumps, tank-monitoring equipment, sensors, and electronic point-of-sale systems. Training is provided, and the technician will receive further training and certifications for more advanced technical work as their career progresses. The position pays $26–$28 per hour to start, with a conditional increase of $2–$3 per hour within 12 months. The technician reports to the Santa Rosa, California location and works one of two schedules: Sunday–Thursday or Tuesday–Saturday, 4:00 p.m.–12:00 a.m. Daily driving to sites is required, with occasional paid overnight stays.

Requirements

  • Experience and knowledge using hand tools such as wrenches, sockets, and screwdrivers.
  • Experience using basic power tools such as drills.
  • Proficiency using laptops and other electronic devices, including iPads and phones.
  • Reliable and punctual.
  • Willingness to learn.
  • Able to work independently and complete work without close supervision.
  • Good written and verbal communication skills.
  • Customer-service focused.
  • Able to think critically and find efficient solutions to problems.
  • Detail oriented, including maintaining accurate notes.
  • Able to drive to customer sites and shop locations daily.

Nice To Haves

  • Experience in related industries such as construction, automotive, manufacturing, warehouse, HVAC, electrical, or maintenance.
  • Mechanical, automotive, electrical, or carpentry-related hobbies.

Responsibilities

  • Perform routine maintenance on fuel dispensers, including replacing nozzles and breakaway hoses.
  • Use hand and power tools to perform maintenance tasks.
  • Troubleshoot and repair fuel dispenser leaks, including leaks involving nozzles, pumps, and valves.
  • Replace O-rings, gaskets, and basic piping fixtures.
  • Assist with tank monitoring and sump pump operations.
  • Install or replace sump pumps.
  • Perform pressure testing and replace meters, filters, and faulty sensors.
  • Troubleshoot and resolve electrical issues at dispensers or point-of-sale systems.
  • Replace electrical components and take basic voltage measurements.
  • Follow job documents and safety protocols, take detailed job notes, and update relevant systems using a laptop or iPad.
  • Set up safety equipment and barricades as needed.
  • Keep the company vehicle organized, stocked, clean, and functional.
  • Drive to customer sites and shop locations daily; occasionally stay overnight.

Benefits

  • Fully paid job-related training and certifications.
  • Company vehicle stocked with equipment and tools.
  • Employer-sponsored medical, dental, vision, life, and long-term disability plans.
  • Health Reimbursement Account funding for healthcare expenses.
  • 401(k) match program.
  • Paid time off program.
  • Referral bonus program.
  • Costco membership reimbursement.
  • Paid overnight stays when required.
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