Forklift Field Service Technician

Alta • Romulus, MI

3d

About The Position

The Material Handling Group is hiring a full-time, hourly Forklift Field Service Technician for its Romulus, Michigan branch. The position works first shift, Monday through Friday. Technicians travel to customer locations in a company service van, which may be driven home, and receive a fuel card. Company uniforms are provided. Technicians are encouraged to participate in a paid in-house training program to develop diagnostic and troubleshooting skills and advance their careers.

Requirements

• Possess own tools.
• Have a clean driving record and a valid driver's license to drive the company vehicle.
• Intermediate language skills: ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
• Basic mathematical skills: ability to add, subtract, multiply, and divide, including using American money and units of weight, volume, and distance.
• Intermediate reasoning ability: apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.

Nice To Haves

• Two years of previous forklift repair experience is highly desired, including qualifying experience in the Military, Guard, or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M, or CM.
• Previous field experience is highly preferable.
• Strong working knowledge of electric and liquid propane units.
• Excellent mechanical aptitude.
• Experience with HYPASS, Hyster TKC training software, and the Yale/Hyster contact management system.

Responsibilities

• Perform preventative maintenance on customer forklifts and other material handling equipment.
• Diagnose and repair all forms of customer equipment.
• Complete each repair job in a timely, efficient, and professional manner.
• Provide exceptional customer service.
• Work independently and manage workloads.
• Complete and submit all required paperwork.
• Maintain responsibility for the company vehicle and on-board parts inventory.
• Incorporate Alta's Guiding Principles into daily activities.
• Perform other duties as assigned.
• Maintain consistent, regular, and reliable attendance, including being ready for work at the designated start time.

Benefits

• Company service van that technicians may drive home
• Fuel card
• Paid in-house training program
• Company uniforms

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed