Master Forklift Field Service Technician

Alta•Livonia, MI

3d•Onsite

About The Position

Alta’s Material Handling Group is seeking a full-time Forklift Field Service Technician for its Livonia, Michigan branch. This is an hourly, first-shift position scheduled Monday through Friday. Technicians receive a company service van that may be driven home, a fuel card, and company uniforms. The company encourages technicians to participate in its in-house paid training program to build diagnostic and troubleshooting skills and advance their careers.

Requirements

Two years of previous forklift repair experience is highly desired; relevant military, Guard, or Reserve experience with MOS or NEC code 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M, or CM is included.
Strong working knowledge of electric and liquid propane units.
Excellent mechanical aptitude.
Possess own tools.
Clean driving record and valid driver’s license to drive a company vehicle.
Intermediate computer-program skills, including HYPASS, Hyster TKC training software, and the Yale/Hyster contact management system.
Intermediate language skills: ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before customer or employee groups.
Basic mathematical skills: ability to add and subtract two-digit numbers, multiply and divide with tens and hundreds, and perform these operations using American money and weight, volume, and distance measurements.
Intermediate reasoning ability: apply common sense to written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Regularly stand, walk, use hands, and reach; frequently talk and hear; and occasionally sit, climb or balance, stoop, kneel, crouch, or crawl.
Regularly lift up to 10 pounds, frequently lift 11 to 25 pounds, and occasionally lift 26 to over 100 pounds.
Frequent bending and working from a prone position underneath equipment are required.
Regularly work near moving mechanical parts; frequently be exposed to fumes or airborne particles and outdoor weather; and occasionally work in wet or humid conditions, extreme cold or heat, electrical-shock risk, and vibration.

Nice To Haves

Previous field experience is highly preferable.
Two years of previous forklift repair experience is highly desired.

Responsibilities

Perform preventative maintenance on customer forklifts and other material handling equipment.
Diagnose and repair customer equipment.
Complete repair jobs in a timely, efficient, and professional manner.
Provide exceptional customer service.
Work independently and manage workloads.
Complete and submit required paperwork.
Maintain responsibility for the company vehicle and its onboard parts inventory.
Incorporate Alta’s Guiding Principles into daily activities.
Perform other duties as assigned.
Maintain consistent, regular, and reliable attendance, including being ready to work at the designated start time.