Master Forklift Field Service Technician

Alta Equipment Group • Livonia, MI

5d

About The Position

Alta's Material Handling Group is seeking a full-time Forklift Field Service Technician for its Livonia, Michigan branch. This is an hourly, first-shift position, Monday through Friday. Technicians are provided a company service van that they may drive home, as well as a fuel card. Company uniforms are provided. Technicians are encouraged to participate in an in-house paid training program to develop diagnostic and troubleshooting skills and advance their careers.

Requirements

• Possess own tools.
• Have a clean driving record and a valid driver's license to drive a company vehicle.
• Intermediate language skills: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before customer or employee groups.
• Basic mathematical skills: ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s, including using American money and units of weight, volume, and distance.
• Intermediate reasoning ability: apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.

Nice To Haves

• Two years of previous forklift repair experience, including qualifying Military, Guard, or Reserve experience with MOS or NEC code 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M, or CM.
• Previous field experience.
• Strong working knowledge of electric and liquid propane units.
• Excellent mechanical aptitude.
• Experience with HYPASS, Hyster TKC training software, and the Yale/Hyster contact management system.

Responsibilities

• Perform preventative maintenance on customer forklifts and other material handling equipment.
• Diagnose and repair customer equipment.
• Complete repair jobs in a timely, efficient, and professional manner.
• Provide exceptional customer service.
• Work independently and manage workloads.
• Complete and submit required paperwork.
• Maintain responsibility for the company vehicle and on-board parts inventory.
• Incorporate Alta's Guiding Principles into daily activities.
• Perform other duties as assigned.
• Maintain consistent, regular, and reliable attendance, including being ready to work at the designated start time.

Benefits

• Company service van that technicians may drive home.
• Fuel card.
• In-house paid training program.
• Company uniforms.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed