Electric Forklift Field Service Technician

WMH•Cheraw, SC

5d•Onsite

About The Position

WMH Solutions is hiring an experienced Electric Forklift Field Service Technician to diagnose, service, and repair electric forklifts and battery-powered material handling equipment at customer locations throughout Cheraw, Chesterfield County, and the surrounding service territory. This is a full-time, field-based position involving independent management of service calls, with support from the WMH service team and technical resources. The schedule is Monday through Friday during daytime hours. Starting pay is $35 per hour, with higher starting compensation based on experience and diagnostic expertise. The technician will work on equipment that may include electric counterbalance forklifts, reach trucks, order pickers, electric pallet jacks, walkie/rider pallet trucks, and other battery-powered material handling equipment. WMH provides a take-home service van, fuel card, paid travel time, diagnostic laptop and software, technical support, and paid Linde OEM training. Hands-on electric forklift diagnostic and repair experience is required; Linde experience is not.

Requirements

Hands-on experience diagnosing and repairing electric forklifts or closely related battery-powered material handling equipment.
Strong electrical troubleshooting skills, including the ability to read schematics and use a digital multimeter.
Working knowledge of electric motors, controllers, wiring, industrial batteries, and charging systems.
Hydraulic and mechanical troubleshooting skills.
Ability to work independently, organize service calls, and communicate professionally with customers.
Accurate service documentation and commitment to safe, quality repairs.
Valid driver’s license and driving record acceptable for company vehicle use.
Ability to perform the essential functions of field-service work, with or without reasonable accommodation.

Nice To Haves

Five or more years of forklift or material handling service experience, or equivalent demonstrated diagnostic capability.
Previous field-service experience.
Experience supporting or mentoring other technicians.
Experience with Linde or other major forklift manufacturers.

Responsibilities

Diagnose and repair electrical, electronic, hydraulic, and mechanical problems on electric forklifts and warehouse equipment.
Use electrical schematics, wiring diagrams, fault codes, digital multimeters, and diagnostic software to identify failures.
Troubleshoot motors, controllers, contactors, relays, sensors, wiring, connectors, industrial batteries, and charging systems.
Investigate intermittent faults and complete repairs that address underlying problems.
Perform preventive maintenance, inspections, and safety checks.
Explain findings and repair recommendations clearly to customers.
Document diagnostics, repairs, parts, labor, and equipment conditions accurately.
Maintain the assigned service van, tools, parts inventory, and equipment.
Follow safe service practices and share technical knowledge with teammates.

Benefits

Technician performance incentives.
Take-home service van and company fuel card.
Paid travel time.
Diagnostic laptop, service software, and access to technical and OEM resources.
Quarterly tool allowance, safety boot reimbursement, and cell phone allowance.
Company uniforms with professional laundering.
Paid Linde Material Handling OEM training and ongoing technical development.
Medical, dental, and vision coverage.
401(k) with company match and profit sharing.
Paid time off and paid holidays.
Life insurance and short- and long-term disability coverage.
Opportunities to develop technical expertise and pursue future leadership responsibilities.