About The Position

P&G Professional, the commercial division of Procter & Gamble, provides chemical programs and solutions to hospitality, foodservice, and long-term care industries to help keep facilities clean and safe. The Field Service Technician is a field-based role that works independently to install, troubleshoot, repair, and maintain chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations. The focus is delivering exceptional service—not sales—to support customer retention and superior customer service. This is a full-time position based in Denver, Colorado. The role includes a competitive healthcare plan and retirement benefits, and offers career opportunities as P&G Professional continues to grow. The schedule is generally five days per week and eight hours per day, but may include 12-hour shifts, occasional weekends, night shifts, and on-call coverage. Occasional overnight travel is required. The technician must live in the specified city and be eligible to work onsite at customer locations in accordance with occupational health and safety requirements.

Requirements

  • Great work ethic and willingness to learn new skills through provided training.
  • Basic understanding of electronics, plumbing, maintenance, or mechanical systems, with the ability to troubleshoot using root cause analysis.
  • Moderate working knowledge of appropriate tools, data, implements, and service needs.
  • Proficiency with laptop and cell phone technology, including Salesforce, Microsoft Word, and Microsoft Excel.
  • Valid driver’s license.
  • Must live in the specified city.
  • Must be eligible to work onsite at customer locations in compliance with occupational health and safety requirements.
  • Ability to lift, lower, carry, push, and pull objects weighing up to 50 pounds.
  • Ability to climb vertical ladders and stairs; stand, sit, and walk for extended periods; and twist, bend, stoop, kneel, squat, crawl, and reach to install and maintain equipment.
  • Ability to work on concrete and asphalt, including uneven surfaces, and in extreme hot and cold temperatures, generally in warehouse conditions with varying temperatures, dust, and dirt.
  • Ability to operate a computer keyboard to input and access data and use a phone.
  • Ability to perceive and distinguish visual and audible equipment alarms and signals, including startup, evacuation, and fire signals.
  • Ability to operate a motor vehicle safely; approximately 30% of the day is spent driving between accounts.
  • Availability for occasional overnight travel and on-call coverage that may include occasional weekends, holidays, and night shifts.

Responsibilities

  • Install, troubleshoot, repair, and maintain chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations.
  • Provide exceptional service, rather than sales, to support customer retention and superior customer service.
  • Travel between customer accounts and perform service and maintenance at customer sites.
  • Operate a motor vehicle safely in city, rural, and expressway conditions.
  • Provide on-call coverage, which may include occasional weekends, holidays, and night shifts.

Benefits

  • Competitive healthcare plan
  • Retirement benefits
  • Salary and bonus, if applicable
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