Field Service Technician

Empire Scale Corp•Penns Grove, NJ

About The Position

Precision Scale & Balance is seeking dynamic and adaptable Field Service Technicians in Penns Grove, New Jersey. Field Service Technicians deliver Precision Quality Service to customers and specialize in the installation, calibration, service, and repair of weighing equipment. They perform field service work and may also complete equipment repairs in the company’s on-site shop. The role requires accurate and timely service documentation, compliance with company, customer, and OSHA policies, and maintenance of company equipment, tools, and inventory. Employees attend weekly safety training and other training as needed. Occasional weekend or after-hours work may be required. All employees must follow the company Code of Conduct.

Requirements

  • A valid driver's license in good standing.
  • Excellent customer service skills.
  • Strong electronics and mechanical skills.
  • Ability to use hand tools and digital test equipment.
  • Ability to work independently and as part of a team in variable working environments.
  • Ability to lift, push, and pull more than 75 pounds regularly.
  • Strong verbal and written communication skills.
  • Detail-oriented and organized.
  • Ability to pass a background check, drug screen, and physical examination before employment and as customers require.

Nice To Haves

  • At least two years of experience in maintenance operations or a military background is strongly preferred.
  • Working knowledge of calibration software; ProCal experience is a plus.

Responsibilities

  • Inspect, calibrate, repair, and/or install weighing equipment to OEM or Precision Scale & Balance standards and applicable industry regulations.
  • Complete equipment repairs in the on-site shop as needed.
  • Complete accurate and timely written documentation for service calls, including service documents, test reports, expense reports, driving logs, and other required records.
  • Comply with company policies, customer regulations and policies, and OSHA regulations.
  • Maintain company equipment, tools, and inventory in good working order and condition.
  • Attend weekly safety training and other required training as needed.
  • Follow the company Code of Conduct.

Benefits

  • Health insurance with optional FSA.
  • Dental insurance.
  • Vision insurance, with employee premiums paid 100% by the company.
  • 401(k) with a 3% company match.
  • Two weeks of paid time off.
  • Nine paid company holidays.
  • Up to eight hours of time off for volunteering.
  • Opportunities for professional development.
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