Field Service Technician - Austin, TX

Kodak Alaris•Georgetown, TX
•Onsite

About The Position

We are seeking a highly motivated Field Service Technician to install, maintain, troubleshoot, and repair industrial equipment at customer sites. The role combines electrical and mechanical work with problem-solving and customer service. It requires frequent travel to customer locations to perform preventive maintenance, diagnose equipment issues, and support optimal system performance.

Requirements

  • High school diploma or GED.
  • At least 3 years of experience in field service, maintenance, manufacturing, or industrial equipment repair.
  • Strong electrical troubleshooting skills, including AC/DC circuits, motors and drives, sensors and controls, and electrical testing equipment such as multimeters and clamp meters.
  • Strong mechanical troubleshooting skills, including transport rollers, timing belts, DC motors, and bearings.
  • Ability to read electrical schematics.
  • Valid driver's license with a clean driving record.
  • Ability to travel up to 50–75% as required.
  • Strong analytical and troubleshooting skills.
  • Excellent customer service and communication abilities.
  • Self-motivated, with the ability to work independently.
  • Strong organizational and time management skills.
  • Ability to prioritize multiple service calls and projects.
  • Ability to lift up to 50 pounds and to stand, walk, and bend.
  • Ability to work extended hours and occasional weekends as required.

Nice To Haves

  • Technical degree or vocational training.
  • Associate degree in Electrical, Mechanical, Mechatronics, or Industrial Technology.
  • OSHA training or other safety certifications.

Responsibilities

  • Install, commission, and start up equipment at customer facilities.
  • Diagnose and repair electrical and mechanical issues.
  • Perform preventive and corrective maintenance on machinery and equipment.
  • Read and interpret electrical schematics, wiring diagrams, and technical manuals.
  • Conduct equipment inspections and provide customers with service recommendations.
  • Document service activities, repairs, and parts usage through service reports.
  • Train customers on proper equipment operation and routine maintenance procedures.
  • Maintain a safe work environment and follow company and customer safety requirements.
  • Coordinate with technical support, engineering, and parts departments to resolve complex issues.

Benefits

  • Competitive salary.
  • Company vehicle.
  • Health, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and holidays.
  • Ongoing technical training and career development.
  • Travel reimbursement and per diem when applicable.
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