Field Manager
4M Building Solutions • Lansing, MI6d
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Field Manager-Lansing/Jackson
4M Building Solutions•Lansing, MI
About The Position
4M Building Solutions is seeking an energetic, highly motivated, detail-oriented Field Manager to oversee daily cleaning operations at multiple job sites in the Lansing/Jackson area. The role is responsible for leading janitorial teams and maintaining high standards of cleanliness, safety, and client satisfaction. The Field Manager oversees account management, supports corporate profit goals, meets area revenue and profit goals, retains accounts, builds long-term customer relationships, recruits staff, and maintains a safe work environment. Days and times vary. The Field Manager supervises and supports cleaning staff, coordinates schedules and assignments, trains and mentors employees, monitors performance, conducts site inspections, manages supplies and equipment, and responds to client concerns and operational changes. The position also oversees quality control, safety and contract compliance, and has P&L responsibility. Administrative duties include completing operational reports and paperwork and assisting with payroll and scheduling. The role supports Account Managers, supervisors, and general cleaners. 4M Building Solutions is a janitorial, housekeeping, cleaning, and disinfecting services company founded in 1978 and headquartered in St. Louis, Missouri. It has 8,000 associates and operates in more than 30 states across the Midwest, Northeast, and Southeastern United States.
Requirements
- At least 3 years of progressively responsible leadership experience in the industry or a related industry.
- Detail-oriented, flexible, and energetic.
- Reliable transportation.
Responsibilities
- Oversee management at accounts in the assigned area and support corporate and area revenue and profit goals.
- Achieve account retention and establish long-term customer relationships.
- Recruit, supervise, support, and coordinate janitorial staff at assigned locations.
- Schedule shifts, assign tasks, monitor performance, and approve timecards or attendance records.
- Train and mentor staff on cleaning procedures, safety protocols, and company standards.
- Evaluate employee performance, provide feedback and coaching, and address employee concerns.
- Conduct routine site inspections and ensure cleaning quality meets company standards, client expectations, and contract specifications.
- Develop and implement cleaning schedules and procedures; identify process improvements and implement solutions.
- Ensure compliance with industry standards, safety regulations, client requirements, and company policies.
- Manage cleaning supplies and ensure proper equipment usage.
- Serve as the primary point of contact for clients; respond promptly and professionally to inquiries and complaints.
- Complete paperwork and reports related to cleaning operations and assist with payroll, scheduling, and other administrative tasks.
- Assist with hiring, onboarding, and performance evaluations of janitorial staff.
- Report site performance and staffing needs to the District Manager.
- Respond to emergency cleanups and last-minute schedule changes.
- Maintain a safe work environment and oversee P&L responsibility.
- Support Account Managers, supervisors, and general cleaners.
Benefits
- Auto allowance
- PTO after 90 days
- Sick time after 90 days
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
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