Field Case Manager

Sedgwick•Orlando, FL

6d•Hybrid

About The Position

The Field Case Manager works face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. The role acts as a liaison and communicates with all involved parties. Frequent travel is required, while the employee maintains a home-based office. The position covers the Orlando, Florida region, and candidates must live in that area to be considered. The role applies medical, clinical, or rehabilitation knowledge to assist with complex medical conditions, treatment planning, and recovery from illness or injury. It offers a remote work environment with face-to-face interaction, flexibility and autonomy in daily work, and the opportunity to advocate for effective and efficient treatment for injured employees.

Requirements

A bachelor's degree in a health or human services field is required if the candidate does not have RN licensure.
If applying with a bachelor's degree rather than RN licensure, one of the following certifications is required: CCM, CDMS, or CRC.
Valid driver's license required.
High-speed internet required.
Must live in the Orlando, Florida region.
Employment may be contingent upon successful completion of a job-related motor vehicle record check.

Nice To Haves

RN licensure preferred.

Responsibilities

Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers throughout the recovery process.
Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
Identify appropriate providers and facilities throughout the continuum of services.
Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
Facilitate progressive medical treatment and timely return to work.