Field Case Manager

Sedgwick • Southfield, MI

1d • Hybrid

About The Position

Sedgwick’s Field Case Manager works face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. The role acts as a liaison and provides communication among all involved parties. It covers the Detroit, Michigan region, and candidates must live in that area. Frequent travel is required, while the position maintains a home-based office. The role uses medical, clinical, or rehabilitation knowledge to help manage complex medical conditions, treatment planning, and recovery from illness or injury. It offers autonomy and flexibility in a blended work environment while advocating for effective and efficient medical treatment for injured employees.

Requirements

• Live in the Detroit, Michigan region.
• RN licensure is preferred; alternatively, a bachelor’s degree in a health or human services field is required along with one of the following certifications: CCM, CDMS, or CRC.
• Valid driver’s license required.
• High-speed internet required.
• Frequent travel is required.
• Ability to think clearly and conceptually and demonstrate sound judgment, troubleshooting, problem-solving, analysis, and discretion.
• Ability to handle work-related stress, manage multiple priorities simultaneously, and meet deadlines.
• Ability to perform computer keyboarding and to hear, see, and talk.
• Employment may be contingent upon successful completion of a job-related motor vehicle record check.

Nice To Haves

• RN licensure.
• Enthusiasm for collaborative work and a drive to deliver high-quality work.
• Medical, clinical, or rehabilitation knowledge and experience.

Responsibilities

• Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers throughout the recovery process.
• Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
• Identify appropriate providers and facilities throughout the continuum of services.
• Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
• Communicate and liaise among injured workers, medical providers, and other involved parties to support treatment and return to work.

Benefits

• Three medical plans and two dental plans to choose from.
• Tuition reimbursement eligibility.
• 401(k) plan matching 50% of contributions up to the first 6% saved.
• Four weeks of PTO during the first full year.
• Ongoing learning and professional growth opportunities.
• Continuing education credits.
• Team-building initiatives.
• A blended work environment and a supportive team culture.

What This Job Offers

• Job Type: Full-time