Field Case Manager

Sedgwick•Orlando, FL
•Hybrid

About The Position

The Field Case Manager covers the Orlando, Florida area and must live in that area. The role works face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. The case manager acts as a liaison and communicates with all involved parties. The position requires frequent travel while maintaining a home-based office. The role applies medical, clinical, or rehabilitation knowledge to help manage complex medical conditions, treatment planning, and recovery from illness or injury. It involves advocating for effective and efficient medical treatment and supporting injured employees as they navigate recovery.

Requirements

  • Must live in the Orlando, Florida area.
  • Bachelor’s degree in a health or human services field, with one of the following certifications: CCM, CDMS, or CRC.
  • Valid driver’s license.
  • High-speed internet.
  • Ability to travel as required.
  • Employment may be contingent upon successful completion of a job-related motor vehicle record check.

Nice To Haves

  • RN licensure preferred.
  • Medical, clinical, or rehabilitation knowledge and experience.
  • The ability to work collaboratively and deliver high-quality work.

Responsibilities

  • Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers through the recovery process.
  • Help injured workers achieve recovery and autonomy through advocacy, communication, education, identifying service resources, and facilitating services.
  • Identify appropriate providers and facilities throughout the continuum of services.
  • Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
  • Facilitate progressive medical treatment and timely return to work.
  • Act as a liaison and provide communication between involved parties.

Benefits

  • Three medical plans and two dental plans to choose from.
  • Tuition reimbursement eligibility.
  • 401(k) plan with a 50% match on contributions up to the first 6% saved.
  • Four weeks of PTO during the first full year.
  • Ongoing learning and professional growth opportunities.
  • Continuing education credits.
  • Team-building initiatives.
  • Blended work environment.
  • Team support and recognition of achievements.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service