Field Case Manager
About The Position
The Field Case Manager works face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. The role acts as a liaison and communicates among involved parties while supporting injured workers, families, and caregivers through the recovery process. The position covers Windsor and Hartford, Connecticut, and Providence, Rhode Island; candidates must live in this area. Frequent travel is required, with a home-based office and a blended work environment. The manager applies medical, clinical, or rehabilitation knowledge to help manage complex conditions, treatment planning, and recovery, while advocating for effective and efficient care.
Requirements
- Bachelor’s degree in a health or human services field, with one of the following certifications: CCM, CDMS, or CRC.
- Valid driver’s license.
- High-speed internet.
- Must live in the Windsor and Hartford, CT, or Providence, RI, coverage area.
- Employment may be contingent upon successful completion of a motor vehicle record check.
- Ability to think clearly and conceptually, exercise sound judgment and discretion, troubleshoot, solve problems, analyze information, handle work-related stress and multiple priorities, and meet deadlines.
- Ability to perform computer keyboarding and travel as required.
- Ability to hear, see, and talk.
Nice To Haves
- Registered Nurse (RN) licensure is preferred.
Responsibilities
- Serve as a patient advocate to support, guide, and coordinate care for injured workers, families, and caregivers during recovery.
- Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
- Identify appropriate providers and facilities across the continuum of services.
- Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
- Communicate and liaise among injured workers, medical providers, and other involved parties to support treatment and timely return to work.
Benefits
- Three medical plans and two dental plans to choose from.
- Tuition reimbursement eligibility.
- 401(k) plan with a 50% match on contributions up to the first 6% saved.
- Four weeks of PTO in the first full year.
- Quarterly bonus eligibility.
- Vision insurance.
- Disability and life insurance.
- Employee assistance program.
- Flexible spending account or health savings account.
- Additional voluntary benefits.
- Ongoing learning and professional growth opportunities.
- Continuing education credits.
- Team-building initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
