Field Case Manager

Sedgwick•Seattle, WA
•Hybrid

About The Position

Sedgwick’s Field Case Manager works face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. The role serves as a liaison among involved parties and supports injured workers as they navigate complex medical conditions, treatment planning, and recovery from illness or injury. The position covers the Seattle, Washington region; candidates must live in that area. Frequent travel is required, while the position maintains a home-based office. The role offers a blended work environment with flexibility and autonomy.

Requirements

  • A bachelor’s degree in a health or human services field, together with one of the following certifications: CCM, CDMS, or CRC.
  • A valid driver’s license.
  • High-speed internet access.
  • Ability to live in the Seattle, Washington area.
  • Ability to travel frequently as required.
  • Ability to think clearly and conceptually; exercise sound judgment, troubleshooting, problem-solving, analysis, and discretion; handle work-related stress and multiple priorities; and meet deadlines.

Nice To Haves

  • RN licensure is preferred.

Responsibilities

  • Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers throughout the recovery process.
  • Assist injured workers in achieving recovery and autonomy through advocacy, communication, education, identification of service resources, and facilitation of services.
  • Identify appropriate providers and facilities across the continuum of services.
  • Help ensure available resources are used in a timely and cost-effective manner to achieve optimum value for the client and reimbursement source.
  • Facilitate progressive medical treatment and timely return to work.

Benefits

  • Medical, dental, and vision plans.
  • 401(k) plan with a 50% match on contributions up to the first 6% saved.
  • Four weeks of PTO in the first full year.
  • Tuition reimbursement eligibility.
  • Disability and life insurance.
  • Employee assistance program.
  • Flexible spending or health savings account.
  • Additional voluntary benefits.
  • Ongoing learning, professional growth opportunities, and continuing education credits.
  • Blended work environment.
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