Field Case Manager

Sedgwick•Lexington, KY
•Remote

About The Position

Sedgwick’s Field Case Manager works face to face with injured workers and medical providers to facilitate advocacy, progressive medical treatment, and timely return to work. The role serves as a liaison among involved parties and supports injured employees as they navigate recovery. Frequent travel is required, while the employee maintains a home-based office. The position covers the Lexington, Kentucky region, and candidates must live in that area to be considered. The role applies medical, clinical, or rehabilitation knowledge to help manage complex medical conditions, treatment planning, and recovery from illness or injury. It offers a remote work environment combined with in-person interactions, flexibility and autonomy, and opportunities for professional development and continuing education.

Requirements

  • Live in the Lexington, Kentucky region.
  • RN licensure preferred, or a bachelor's degree in a health or human services field is required along with one of the following certifications: CCM, CDMS, or CRC.
  • Valid driver's license required.
  • High-speed internet required.
  • Ability to travel as required.
  • Clear and conceptual thinking, sound judgment, troubleshooting, problem-solving, analysis, and discretion.
  • Ability to handle work-related stress, manage multiple priorities simultaneously, and meet deadlines.
  • Computer keyboarding ability; hearing, vision, and talking ability.

Nice To Haves

  • RN licensure preferred.

Responsibilities

  • Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers during recovery.
  • Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
  • Identify appropriate providers and facilities across the continuum of services.
  • Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
  • Act as a liaison and provide communication among involved parties to facilitate medical treatment and timely return to work.

Benefits

  • Three medical plans and two dental plans to choose from.
  • Tuition reimbursement eligibility.
  • 401(k) plan matching 50% of contributions up to the first 6% saved.
  • Four weeks of PTO during the first full year.
  • Ongoing learning and professional growth opportunities.
  • Continuing education credits.
  • Team-building initiatives.
  • Blended work environment.
  • Supportive team environment and recognition of achievements.
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