Field Case Manager

Sedgwick • Portland, OR

1d • Hybrid

About The Position

Sedgwick’s Field Case Manager works face-to-face with injured workers and medical providers to support recovery through advocacy, progressive medical treatment, and timely return to work. The role serves as a liaison among involved parties and covers Vancouver, Salem, Oregon, Cannon Beach, and surrounding cities; candidates must live in this area. Frequent travel is required, with a home-based office and a blended work environment.

The Field Case Manager helps manage complex medical conditions, treatment planning, and recovery from illness or injury. The role offers flexibility and autonomy while coordinating effective and efficient care for injured employees. A bachelor’s degree in a health or human services field and a CCM, CDMS, or CRC certification are required; RN licensure is preferred. A valid driver’s license and high-speed internet are required. Employment may depend on successful completion of a job-related motor vehicle record check.

Requirements

• Bachelor’s degree in a health or human services field.
• One of the following certifications: CCM, CDMS, or CRC.
• Valid driver’s license.
• High-speed internet access.
• Must live in the Vancouver, Salem, Oregon, Cannon Beach, and surrounding cities coverage area.
• Ability to travel as required.
• Clear and conceptual thinking, sound judgment, troubleshooting, problem-solving, analytical ability, and discretion.
• Ability to handle work-related stress, multiple priorities, and deadlines.
• Computer keyboarding ability.
• Hearing, vision, and talking abilities.

Nice To Haves

• RN licensure.
• Medical, clinical, or rehabilitation knowledge and experience.
• Experience assisting with complex medical conditions, treatment planning, and recovery from illness or injury.

Responsibilities

• Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers during recovery.
• Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
• Identify appropriate providers and facilities across the continuum of services.
• Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
• Communicate and liaise with involved parties, including injured workers and medical providers.
• Support progressive medical treatment and timely return to work.

Benefits

• Choice of three medical plans and two dental plans.
• Tuition reimbursement eligibility.
• 401(k) plan matching 50% of contributions up to the first 6% saved.
• Four weeks of PTO in the first full year.
• Ongoing learning and professional growth opportunities.
• Continuing education credits.
• Team-building initiatives.
• Blended work environment.
• Supportive team environment and recognition of achievements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level