Field Case Manager

Sedgwick • Hendersonville, TN

1d • Hybrid

About The Position

The Field Case Manager covers the Nashville, Tennessee region and must live in that area. The role works face to face with injured workers and medical providers to facilitate advocacy, progressive medical treatment, and timely return to work. The case manager acts as a liaison and communicates with all involved parties. Frequent travel is required, while the position maintains a home-based office.

The role uses medical, clinical, or rehabilitation knowledge to help manage complex medical conditions, plan treatment, and support recovery from illness or injury. It combines remote work with face-to-face interactions and offers flexibility and autonomy in daily work while advocating for effective and efficient medical treatment for injured employees.

Requirements

• Bachelor’s degree in a health or human services field, with one of the following certifications: CCM, CDMS, or CRC.
• Valid driver’s license.
• High-speed internet access.
• Must live in the Nashville, Tennessee area.
• Employment may be contingent on successfully completing a job-related motor vehicle record check.
• Ability to think clearly and conceptually and demonstrate sound judgment, troubleshooting, problem-solving, analysis, and discretion.
• Ability to handle work-related stress, manage multiple priorities simultaneously, and meet deadlines.
• Ability to perform computer keyboarding and travel as required.
• Ability to hear, see, and talk.

Nice To Haves

• RN licensure is preferred.

Responsibilities

• Serve as a patient advocate by supporting, guiding, and coordinating care for injured workers, families, and caregivers during recovery.
• Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and facilitation of services.
• Identify appropriate providers and facilities across the continuum of services.
• Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
• Communicate and liaise among injured workers, medical providers, and other involved parties to facilitate treatment and timely return to work.

Benefits

• Three medical plan options and two dental plan options.
• Tuition reimbursement eligibility.
• 401(k) plan with a company match of 50% on contributions up to the first 6% saved.
• Four weeks of paid time off during the first full year.
• Ongoing learning and professional growth opportunities.
• Continuing education credits.
• Team-building initiatives.
• Blended work environment.

What This Job Offers

• Job Type: Full-time